In-app money assistant
A conversational assistant that answers questions about the user's own account, transactions, fees, and statements, grounded in their data rather than the open web, and scoped to servicing rather than regulated financial advice.
- What it changes
- A customer gets a straight answer about a charge or a fee at 11pm without opening a support ticket, and low-value questions stop landing in your queue.
- How it is built
- Retrieval over the user's own account data, with guardrails that refuse to give regulated investment advice and hand off to a human when a question crosses the line.