Reach for it when
- The user is doing something else with their hands: driving, cooking, exercising, walking, caring for someone.
- The interaction is conversational by nature, like reflection, coaching, or talking through a problem, where speaking lowers the barrier to using the app at all.
- Accessibility matters and voice input or output removes a real obstacle for some of your users.
- Latency can be kept low enough that the reply feels like a conversation, not a walkie-talkie.