Reach for it when
- People search by vibe or description ("cozy spots to study", "something for a rainy afternoon") and keyword search returns nothing useful.
- You have a body of your own content (docs, places, listings, past tickets) that a general model does not know about, and answers must be grounded in it.
- You want an assistant that cites back to a source your user can open and verify, rather than a model guessing from training data.
- Users describe the thing they want in their own words instead of typing the exact title.